Sandoval News

The VA New Mexico Health Care System in Albuquerque New Mexico scheduled 71,109 pending appointments across its locations during the period ending May 1, according to data collected from the U.S. Department of Veterans Affairs.

Of the total number of appointments 58,180 had a wait time of 30 days or less (81.82%) and 12,929 appointments (18.18%) were scheduled more than 30 days out.

A study published in the Journal of the American Medical Association (JAMA) in January 2019 reported wait times for new appointments at VA health care facilities were similar to or better than wait times at private-sector providers between 2014 and 2017.

The Government Accountability Office (GAO), however, released a report in July 2019 cautioning the VA’s data-tracking system only captures part of the appointment process and fails to account for the time that it takes the VA to enroll veterans in its health benefits program.

Debra Draper, health care director at the GAO, told the House Veterans Affairs Committee new patients may actually wait up to 70 days for an appointment when they first enroll for benefits.

The VA explains when veterans apply for benefits, they are assigned to one of eight priority groups, with those who need immediate care due to service-related disabilities placed in higher priority groups. Veterans who don’t have service-connected disabilities and who earn a higher income are placed in the lower priority groups.

Location	Total Appointments Scheduled	Appointments Scheduled 30 Days or Less	Appointments Scheduled More than 30 Days
Albuquerque, NM (Raymond G. Murphy)	52,283	41,048	11,235
Las Vegas, NM	847	839	8
Artesia, NM	1,421	1,373	48
Farmington, NM	2,388	2,220	168
Silver City, NM	476	454	22
Gallup, NM	1,161	1,022	139
Espanola, NM	948	585	363
Truth or Consequences, NM	594	537	57
Alamogordo, NM	1,491	1,428	63
Durango, CO	1,634	1,609	25
Santa Fe, NM	2,483	2,391	92
Northwest Metro, NM	4,579	3,888	691
Taos, NM	747	731	16
Raton, NM	57	55	2