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VA New Mexico HCS facility in Rio Rancho scheduled 5,343 medical appointments in January 2020

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The VA New Mexico Health Care System, subsidiary 501GM in Rio Rancho, New Mexico scheduled 5,343 pending appointments during the period ending February 1, according to data collected from the U.S. Department of Veteran’s Affairs.

Of the total number of appointments, 4,919 had a wait time of 30 days or less (92.1%) and 424 appointments (7.9%) were scheduled more than 30 days out.

A study published in the Journal of the American Medical Association (JAMA) in January 2019 reported that wait times for new appointments at VA health care facilities were similar to or better than wait times at private-sector providers between 2014 and 2017.

The Government Accountability Office (GAO), however, released a report in July 2019 that cautioned that the VA's data-tracking system only captures part of the appointment process and fails to account for the time that it takes the VA to enroll veterans in its health benefits program.

The VA explains on its website that when veterans apply for benefits, they are assigned to one of eight priority groups, with those who need immediate care due to service-related disabilities placed in higher priority groups. Veterans who do not have service-connected disabilities and who earn a higher income are placed in the lower priority groups.

VA New Mexico Health Care System Appointments Scheduled in January
Facility CodeLocationTotal Appointments ScheduledAppointments Scheduled 30 Days or LessAppointments Scheduled More than 30 Days
501Albuquerque68,52359,4109,113
501GMRio Rancho5,3434,919424
501GKSanta Fe2,6552,56689
501GBFarmington2,6232,406217
501GJDurango1,7311,71021
501GAArtesia1,7291,63297
501GIAlamogordo1,6351,55778
501GDGallup1,3751,119256
501G2Las Vegas98395132
501GEEspanola966789177
501GNTaos91485757
501GCSilver City88085426
501GHTruth or Consequences87986811
501HBRaton4374316
Source: U.S. Veteran's Administration

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